REFUND POLICY

REFUND POLICY

As per our terms and conditions, you agree to Privacy Policy, Terms of Use, and Refund Policy. 

100% MONEY-BACK POLICY:

100% refund will be issued on candidate's (customer's) request through his/her the registered email under the following terms:

  • The only request for cancellation through Email is considered official in case of dispute.
  • The candidate must have attended at least one training session before requesting 100% money back.
  • Self-Learning candidates should request within 5 days for course enrollment for availing 100% money back.
  • 100% MONEY-BACK is NOT applicable for EXAM FEE as it is governed by external certification bodies.
  • Refund request within 6 months of registration of a course, after which, No-refund would be provided.
  • The money-back-guarantee scheme is not applicable if the candidate has accessed more than 30% of study material or training sessions.

EXAM BOOKING NO-REFUND:

Exam bookings through external certification bodies: IABAC and IBM are NOT REFUNDABLE as the exam fee is not refunded by these organizations.Candidates registered with partial/full amount should take the exam within 6 months.

CANCELLATION AND REFUNDS ON ALL MODES OF TRAINING:

DataMites Solutions Pvt Ltd (hereby referred as ‘DataMites’ ), reserves the right to cancel or postpone a training event or change the trainer/instructor, location of training because of insufficient enrollments, trainer/ instructor availability due to personal exceptions or force majeure such as floods, earthquakes, Storms, Country Political Situations, etc.

DATAMITES CANCELS TRAINING

  • The only request for cancellation through Email is considered official in case of dispute.
  • A 100% refund will be paid to the delegate.
  • The delegate will continue to have access to Study Materials or Complimentary ELearning.

DELEGATE CANCELS TRAINING

  • The only request for cancellation through Email is considered official in case of dispute.
  • The refund request should be placed before 30% of the training completion in case of Live Online Training and Classroom (in-person) training.
  • The refund processing timeline 7 - 10 days from the day of request.
  • If any the dispute in a refund, please send an email to care@datamites.com

Live Sessions (Classroom or Online) Charges in INR The refund amount, if the fee paid is INR. 88,000
Before Live Sessions start No charge, 100% refund 88,000
Within 3 days of Live sessions No charge, 100% refund 88,000
after 3 days till 30% of the Course Live Sessions 7,000 81,000
after 30% till end of course 30,000 58,000
Self Study Charges in INR The refund amount, if the fee paid is INR. 40,000
within 10 days of enrollment No charge, 100% refund 40,000
After 10 days of enrollment 7,000 33,000

DUPLICATE PAYMENT REFUND:

  • The only request for cancellation through Email is considered official in case of dispute
  • A refund of the duplicate payment made by the participant will be processed only after requested by the delegates with payment proof.
  • The refund is processed 5 to 7 working days post intimation by the Delegate.

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